Deliveries

*Subject to delivery requirements

Eko-Rad aims to deliver all chosen options within 48 hours. However, this is dependent on supply from manufacturers and logistic capabilities. If stock is low on a chosen item, then delivery could take longer, between 1-2 weeks. Once stock is replenished, the delivery process can proceed. All our products are delivered by couriers such as Parcel Force. Working hours for these Delivery services are as followed:

Monday to Friday 7.00am - 5:30pm
Saturday to Sunday 7.00am – 1.00pm

NOTE THAT 48 HOUR DELIVERY IS DEPENDENT ON VARIOUS CONDITIONS, AND AS SUCH CAN BE AFFECTED BY THE FOLLOWING:

  • Weekends and Bank Holidays
  • Clearance of payment for the item from your chosen financial institution
  • Product availability – if stocks are low then the delivery process will be postponed. We will contact you to rearrange a delivery date
  • Missing or incorrectly entered information. If certain private information, such as post code is incorrectly entered, then the delivery will be delayed until the mistake is amended
  • Location – if you are located in the highlands or northern areas of Scotland, then deliveries can take longer: 2-4 days
  • Delays caused by our couriers

For more information about the delivery process of your parcel, contact us on: 0800 103 2709

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